Consumer Privacy

We are dedicated to safeguarding consumer privacy as a fundamental principle. Our commitment extends beyond regulatory compliance, and is central to everything we build.


Today’s evolving legislative landscape demands a rigorous approach to consumer privacy. It is a reflection of the pace and promise of new technology, along with the implications it has for the privacy rights of shoppers.

Our privacy-centric approach to the collection of first-party shopper data provides retailers with audience measurement and audience enrichment capabilities without compromising the privacy rights of their shoppers by processing sensitive data on-site, sending only non-identifiable data to the cloud, and delivering detailed shopper journeys and baskets without personally identifiable information, biometrics or geo-location.

On-Site

Venvee lives on-site allowing it to connect to security camera systems securely. Due to the sensitive nature of this material, camera feed data is held only momentarily before being irrevocably destroyed, and never having left the site.

Venvee does not produce, process or store biometrics or geo-location in any way. Our spatial AI is able to tell the story of how a shopper moves through a retail space without ever identifying them personally or revealing their real-world location.

In the Cloud

Venvee lives on-site allowing it to connect to security camera systems securely. Due to the sensitive nature of this material, camera feed data is held only momentarily before being irrevocably destroyed, and never having left the site.

Venvee does not produce, process or store biometrics or geo-location in any way. Our spatial AI is able to tell the story of how a shopper moves through a retail space without ever identifying them personally or revealing their real-world location.

To the Enterprise

Venvee lives on-site allowing it to connect to security camera systems securely. Due to the sensitive nature of this material, camera feed data is held only momentarily before being irrevocably destroyed, and never having left the site.

Venvee does not produce, process or store biometrics or geo-location in any way. Our spatial AI is able to tell the story of how a shopper moves through a retail space without ever identifying them personally or revealing their real-world location.

On-Site

Venvee lives on-site allowing it to connect to security camera systems securely. Due to the sensitive nature of this material, camera feed data is held only momentarily before being irrevocably destroyed, and never having left the site.

Venvee does not produce, process or store biometrics or geo-location in any way. Our spatial AI is able to tell the story of how a shopper moves through a retail space without ever identifying them personally or revealing their real-world location.

In the Cloud

Venvee’s cloud securely receives positional data describing non-identifiable shopper paths and evaluates them within the context of various site features, such as passageways, products, screens and registers. It translates precise shopper in-store positions to position-free action insights; entries, exits, and impressions and interactions with in-store products and screens and checkouts. Brought together, these action insights form non-identifiable shopper journeys that describe each shopper’s in-store experience from entry to exit.

To the Enterprise

Venvee customers securely interact with the platform via API. They supply de-identified point-of-sale data and receive action insights and complete shopper journeys correlated to baskets.

Customers can also retrieve audience measurement data derived from non-identifiable impressions, interactions and conversions to understand the performance of in-store products, screens and other features.

Biometrics
Free

Biometrics Free

Venvee does not produce, process or store any biometrics, in any way. The development of our solution was led by privacy-first principles, turning what is a liability for the others into our competitive advantage. Our spatial AI is able to tell the story of how a customer moves through a retail space, without ever identifying them personally.

Geo-Location
Free

Geo-Location Free

Venvee does not produce, process or store geolocation data, in any way. Our solution tells the story of how anonymous shoppers move through a virtual copy, or digital twin of a retail space without the use of geolocation data that would precisely identify their location with latitude, longitude and altitude. Learn more (white paper)

Retailer FAQs

As defined by the Biometric Information Privacy Act (BIPA), a “Biometric identifier” is a “retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry.” Legislation varies regionally and sometimes includes other features such as a person’s gate or heartbeat.

No. We do not produce, process or store biometrics in any way.

 

Geolocation is the identification of real-world geographic location.

No. We do not produce, process or store geo-location in any way.

No. We deliver position-free action insights. There is no way to reverse engineer the real-world position of shoppers.

Each frame is processed in near real-time and then immediately and irrevocable destroyed.

No. We never save images of shoppers or in-store operations.

No. We do not impact existing security operations in any way.

No. We process all footage on-site using a wired connection so as to never expose the video to interception.

We never save footage. Each frame is processed in near real-time and then immediately and irrevocable destroyed.

Shopper FAQs

No. When you enter a store in which our software is used it detects only that “a shopper” has entered the store. Our software is incapable of knowing who you are.

No. We do not produce or store personally identifiable information, biometrics or geo-location in any way.

No. We do not use facial recognition, nor do we endeavor to identify customers in any way.

We never identify you personally, and as such there is no need for such a list.

We do not store any personal data.

No. Our software only detects anonymous shoppers while at a retail location, and is incapable of knowing any more about what they do outside of that location.

No. Our software detects shoppers anonymously. It is therefor impossible for us to connect one shopper’s visits to the same store, or to multiple stores.

Get In Touch

For more information about Venvee or it’s technologies and products, or to submit an inquiry, request a white paper, schedule a demo or explore an opportunity to work together, please don’t hesitate to get in touch.